Question 1

What services does Tom & Jerry Pest Control offer?

Accepted Answer

Tom & Jerry Pest Control handles bedbug and flea heat treatments, rodents, camera pest surveys, squirrels, glis glis, cockroaches, insects and general pest-control enquiries.

Question 2

Do you provide a 24-hour service?

Accepted Answer

You can call or message any time for urgent faults and appointment requests. Availability is confirmed before booking.

Question 3

Do you cover my area?

Accepted Answer

Tom has supplied West Drayton, London and surrounding areas, North Wales, Gwynedd and Gwent. Coverage is confirmed by phone before booking.

Question 4

Can I book several jobs together?

Accepted Answer

Yes. Several pest issues can be discussed together when the pest type, rooms affected and access details are clear.

Question 5

How much will my job cost?

Accepted Answer

Pricing is quote on request because pest type, activity level, access, property layout and treatment scope all affect the job. Send details and photos where useful before booking.

Question 6

Why do you quote each job instead of listing one fixed price?

Accepted Answer

Pest-control jobs vary by pest, property, access and treatment scope. A quote lets Tom price the actual work needed rather than guess.

Question 7

How can I pay?

Accepted Answer

Payment details are confirmed with your quote so there are no surprises on the day.

Question 8

Will the quote change after you arrive?

Accepted Answer

The agreed quote stays the same when the job matches the details provided. If hidden faults, parts or a larger scope appear, the options are explained before chargeable work continues.

Question 9

Are BPCA details shown on the website?

Accepted Answer

Tom has supplied BPCA Level 2 training details. Public certificate or registration-number wording should be verified before adding a badge or number.

Question 10

Can you help with urgent pest issues?

Accepted Answer

Tom has supplied 24/7 availability. Call first so he can confirm the pest issue, location, access and next steps.

Question 11

Do you handle bedbugs and fleas?

Accepted Answer

Yes. Bedbug and flea heat treatments are a specialist part of the service, with preparation and access discussed before booking.

Question 12

Can you help with rodents and insects?

Accepted Answer

Yes. Tom can discuss rodents, cockroaches, insects, squirrels, glis glis and camera pest survey work.

Question 13

How do I get a quote?

Accepted Answer

Call, message, or use the quote form with your postcode, pest issue, photos and access notes where useful.

Question 14

What should I send before booking?

Accepted Answer

Send your postcode, the pest issue, where you have noticed activity, access notes and photos where useful.

Question 15

Do I need to be at the property?

Accepted Answer

Access needs to be arranged before the visit. Landlord and tenant appointments should include clear contact details and any parking or entry notes.

Question 16

What happens on the day?

Accepted Answer

Tom confirms the scope, checks the pest issue, completes the agreed work and explains practical next steps before sign-off.

How Can We Help You?

Categories

General questions

Pricing & quotes

Pest services

Booking & visits

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